Digital Qualitative Security

Digital Qualitative Security

With many homebound to reduce the spread of Coronavirus, Zoom has become a popular video conferencing tool to keep businesses and communities connected. With this surge in popularity, questions around security and prevention of unwanted guests or “Zoombombing” have started to arise in the news and market research industry.

At 20|20, we have security measures in place to prevent instances like these from occurring on any of our digital qualitative platforms. For QualMeeting in particular, these are the steps we take to guarantee security on each and every one of your projects.

  • We utilize internally-created, project-specific links
  • Our waiting room function requires that the assigned technician move moderators, observers, and participants into the room
  • Cross-checks are completed by the technician to ensure those in the waiting room are approved to join the study
  • We limit screen share to only those who need it based on study requirements