Video Chat Enhancements

Video Chat Enhancements

With the heavy demand for our technology solutions, the software development team has continued to update our QualBoard 4.0 platform to bring new features and functionality online to make your research easier.

The most recent example of their hard work is the updates and improvements to our video chat feature. These enhancements allow you to gain deeper insights and deliver more compelling reports. Paired with your group discussion or another event, video chats give you the ability to integrate real-time insights into your asynchronous research. Here are a few of the enhancements we have made that make conducting live sessions on QualBoard even easier:

  • New layout options that support up to 20 users on a call.
  • A backroom chat that allows observers to communicate with you while not being seen or heard by participants.
  • Our new SmartClips feature that lets you mark insightful points during the conversation. These are then turned into 40 second clips that are easily exportable for inclusion in reports.
  • Flexible recordings allow you to record individual videos and specific users from the call.

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