Strong brands meet customers where they are. 20|20 helps make the most of direct and social customer feedback, uncovering the conversation topics, emerging trends and collective opinions that matter most.
Start a large research endeavor from an informed point of view. Be in-the-know about trending topics and conversations to help specify future research objectives. Get qualitative context at scale to move initiatives forward with confidence.
Best For:
Understanding the Existing Climate of an Idea Before Beginning Primary Research
Identifying Trends and Themes from Existing Social Data
A years-in-the-making proprietary process to analyze unstructured qualitative feedback at scale. Going well beyond word counts, we deliver a smart, succinct view of major themes and percolating trends.
