QualBoard Mobile...Born-On Date: February 1, 2012

Sometimes introducing a new product is a little like birthing a baby. There is a lot of excitement and expectation followed by some intense pain leading to pure joy and pride at the result.

Today, 20|20 Research has “birthed” QualBoard Mobile. It has been in development for a while, caused some pain as it came to fruition and has created tremendous pride here at 20|20 in the end product. QualBoard Mobile (QBM) is an innovation that delivers on the promise and expectations we have anticipated for mobile qualitative research.

QualBoard Mobile has two primary functions.

1. QBM allows mobile access for QualBoards. Using the QBM app, respondents participate in a QualBoard bulletin board discussion from anywhere using their mobile phone. This capability alone dramatically increases QualBoard’s research functionality. Participants can make entries from anywhere. More importantly, researchers can design projects that respondents can complete untethered from their PC.

2. QBM includes LifeNotes. LifeNotes is a true breakthrough because it enables participants to upload pictures, video and comments from their mobile device from anywhere at anytime. Because LifeNotes is outside the QualBoard Q&A, it can serve as a “streaming ethnography” recording moments and opinions throughout the day independent of the QualBoard structured discussion.

For pure “cool factor” I’m excited about the voice-to-text feature. Respondents can leave their comments using the voice-recognition feature of their mobile device and it is fully incorporated into QBM. No more hassle with those tiny keyboards! Plus, it simply makes participation easier.

Also pretty cool is the geo-tagging feature. With the respondent’s permission, the researcher can geo-tag each mobile entry that ties each entry to its location. Think of the implication for shop-alongs and other out-of-home experiences.

To round out the offering, 20|20 is also announcing its smart phone panel of 60,000+ potential respondents. 20|20 has been known for its recruiting and services for over 25 years. This is yet another example of our focus on helping our clients do better research.

Yes, its a proud day at 20|20. Thank you for being a part of it.

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