QualBoard 3.0
The world's most advanced bulletin board discussion tool
QualBoard™ with webcams is the most complete qualitative software platform available anywhere. By integrating webcam technology, researchers can gather all the richness of a participant’s response- body language, tone of voice, and emotion- with the convenience of an online bulletin board discussion.
This innovative platform also includes EasyClip™, our easy-to-use video editor that allows researchers to quickly find and keep the key webcam moments they need. With EasyClip™ users can create their own video montages and download them to a computer desktop or drop it into a report or PowerPoint™ presentation. Powerful and insightful, QualBoard™ with webcams really helps researchers capture the whole story.
In 2001, 20|20 Research launched the very first version of QualBoard™ and since that time, it has been home to thousands of successful online projects. Our experience and expertise grew over time, as did our reputation in the industry.
Our position as industry leader was further cemented in 2009 with the launch of QualBoard™ 3.0, a new generation of online bulletin board platforms for qualitative research. And since its launch, numerous enhancements have been added, keeping QualBoard™ the most complete, easiest-to-use platform in the industry.
QualBoard™ takes advantage of threaded ‘Bulletin Board’ technology. QualBoard™ participants log in at times and from locations that are convenient to them, answering questions posted by a moderator while reading and responding to the other participants’ comments. All of the discussion is visible onscreen to the client observers in a “virtual backroom”.
A QualBoard™ typically takes place over a 3-7 day period – with respondents participating 2-3 times each day. Because of the longer timeframe and the come-and-go nature of the discussion, most QualBoard™ discussions have 10-30 participants, rather than 8-10 common in in-person or real-time online groups.
Projects take on a whole new level of interactivity with QualBoard™ 3.0. With the ability to embed video and other multimedia with the click of a button, QualBoard™ allows you to tap into the rich world of user-generated content and self-ethnographic activities. Projects can include a vast array of multimedia stimuli that keep participants engaged throughout the study.
Analysis in QualBoard™ 3.0 allows a researcher to organize, understand and categorize their research quickly and easily. From instantly searchable and downloadable transcripts to a full media gallery, QualBoard™ 3.0 gives researchers the tools and features they need to be more productive and provide a deeper analysis.
Recent Enhancements to QualBoard™
QualLink™ (patent-pending) is a ground-breaking technology that allows researchers to conduct in-depth qualitative research on selected quantitative survey participants by automatically linking together online survey software and QualBoard™, eliminating the clunky, manual and time-consuming process traditionally required in the quant-to-qual design. At the conclusion of a survey, selected participants (based on their survey responses) are asked to “opt in” to a QualBoard session. When they accept, QualLink™ automatically loads them (and their survey data) into QualBoard™. Immediately, the participants can log-in to QualBoard™ to begin the qualitative portion of the study
QuickView™ allows researchers – who use QualBoard™ – to view, respond to and manage all participant posts from one screen. Historically, bulletin board users have had to jump from screen-to-screen-to-screen searching for the latest and newest comments. With QuickView™ inside of QualBoard™, researchers can now respond to all participant posts – in the order in which they were posted and regardless of when they were submitted.
Easy Admin™ allows experienced QualBoard™ users to quickly and easily set-up their own projects. This gets projects off the ground faster and also allows users to setup “demo boards” any time they want to show QualBoard™ to their clients. Our project management team is always ready and willing to help you get a project started, but for those experienced clients who like to manage the process themselves, Easy Admin™ takes care of that.
With Forever Files™, any client can access their archived project files and transcripts virtually forever. We’ve invested in massive storage arrays to archive our clients’ files. Even the large, video-heavy files will be available for as long as our clients deem necessary. Archived files get deleted only when you choose to delete them.
Click below to download a PDF with more information on QualBoard™.
Download More Information on QualBoard
Pricing
QualBoard pricing is simple and uncomplicated; you pay for the number of days your board is open. A typical 3-day board for 15-25 participants costs a fraction of what you'd pay for a comparable facility rental. There are no hidden fees, no account setup fees, and no charges for archiving or storage of content--- everything you need is included in one flat rate. Additional logistics and project management services are priced to fit within almost any research budget.
Languages
QualBoard is available in 17 different languages, and there's no fee for using them. Our professionally translated interface means participants from Chicago to Paris to Tokyo feel right at home, and don't run into any language barriers. Additional languages can be added to the system within two weeks.
Tech Support
We provide free technical support to all clients, participants, and moderators, through our revolutionary real-time chat system. Just like opening up an "instant message" window, whenever you need it, our trained technical staff is there to help. Our real-time support team is on staff six days a week, with normal business day support covering almost 20 hours a day. A dedicated European support desk works standard European hours to ensure there's always someone there to help.
Training
We provide free training for all QualBoard moderators. Our robust training seminars get you up to speed on the latest bulletin board techniques and show you how to use the software inside and out. From within QualBoard you can access an entire "Knowledge Base" of information from our dynamic Moderator Help system.
