Job Openings at 20|20 – Account Manager

Posted by administrator on July 29, 2010

20|20 Research, Inc. – a Nashville ‘Future 50‘ Company, a Tennessee ‘Hot 100′ Company and a worldwide leader in the development of online qualitative research software – is looking to add to its Account Management team. The primary role of this full-time, telephone-based position is to be the primary point of contact for a select group of high volume/high potential clients and expand the breadth and depth of our relationship as a means to increase technology product and service revenues.

 

Key responsibilities:

  • Be the primary point of contact for a limited number of assigned clients
  • Grow the revenue from the assigned clients to exceed previous aggregate amount
  • Become an expert about their clients; be an advocate inside 20|20 for their clients
  • Expand our reach within these ‘large’ clients to gain access to new contacts / new locations
  • Use ‘structured touch’ process to engage clients
  • Schedule in-person appointments for Outside Sales reps, as appropriate
  • Work as a part of the business development team, helping colleagues as needed
  • Use CRM system to record/manage activities and keep client data up-to-date
  • And any other duties as assigned by management`

 

Skill set and background requirements:

  • Self-motivated professional with a minimum of 3-5 years of inside B2B sales or account management experience
  • PROVEN track record of sales success
  • PROVEN track record of relationship development
  • Excellent written & verbal communication skills
  • Proficient in standard business technology; proven ability to learn new software
  • Willingness to work on the phone nearly 100% of the time (from Nashville offices); able to occasionally travel to meet with clients
  • Experience in Market Research required
  • BA/BS Degree

 

20/20 offers:

  • Salary plus generous commission plan
  • Employer-funded retirement plan
  • Generous PTO plan
  • Health Insurance (eligible after 30 days) – employee premium paid by the company
  • Dental, Life and Disability insurance – employee premium paid by the company.
  • Twice-yearly formal performance reviews

 

Interested candidates should email their resume and compensation history to SalesResumes@2020research.com; include “Account Manager” in the Subject line; no phone calls please.

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